Refund policy

At Beauty Buy Pro we pride ourselves on
the quality of our beauty products and customer satisfaction. We understand that
sometimes a product may not meet your expectations. In such cases, we offer a hassle-free refund policy
to ensure your shopping experience with us is always a pleasant one. Please
read the following terms and conditions carefully to understand our refund policy
: 1. Return and Refund Period
Customers have 14 calendar days from the date of delivery to request a return or refund.
Requests made after this period will not be eligible for a refund or exchange.
2. Eligibility for a Refund
To be eligible for a return or refund, the product(s) must be:
• Unused and in the same condition that you received them
• In the original packaging with all tags, labels, and seals intact
• Accompanied by the original order receipt or proof of purchase
Please note that opened or used products, as well as items
purchased during a sale or discount, are not eligible for a refund. For hygiene reasons, certain products (such as skincare items) cannot be returned once they have been opened or used.   
3. How to Request a Refund
To initiate a return or refund, please contact our Customer Service team at
info@beautybuypro.com with the following information:
• Your full name
• Order number
• Date of purchase
• Reason for the return
• Photos of the product(s) (if damaged or defective)
Our team will review your request and respond within 48 hours with further information.